Owner FAQs

One of the first questions potential clients often ask is what our property management fees are. Our property management fee is a percentage of collected rent. The percentage ranges typically from between 7% - 10% depending on the rent range of the property. Properties that rent in the higher end of the range, will have a lower percentage fee. There is also a leasing fee. The leasing fee is only applied when a vacant unit is rented. The leasing fee is half of one month’s rent, not to exceed $795. Our leasing fee is guaranteed for one year. If a tenant vacated within that time, we would not charge to re-rent the property. If a tenant renews their lease after one year, we charge a $150 lease renewal fee. Please feel free to contact us for a consultation and or for a quote to manager your rental.

Our own website and sjcmanagement.com gets between 7,000 and 12,000 hits per month on our homes and apartments for rent section, which shows we are a local source many prospective tenants use, to see what's available. We also use over 31 other top-rated websites to advertise your property and with that advertising we get impressive results.

Vacancy and turnover time between tenants can vary depending on the condition the property is returned in. After a tenant moves out, we immediately provide a move-out condition report to the owner. Any necessary repairs or cleaning are promptly scheduled. Once the property is ready, we begin marketing it. On average, our listings stay on the market for 28 days before securing an applicant. If you have any questions about vacancy or turnover, feel free to reach out!

If you're renting out a house in this area and you say no pets, you're actually cutting off about 80 percent of your available market of potential tenants. So having a pet policy that's right for your property and fits your property's needs, and you as an owner, it is critical to be able to get your property rented quickly. In order to make sure that your property doesn't get damage from pets, we have a very comprehensive pet screening policy.

Through petscreening.com we actually screen all applicants' pets. We have the applicant upload photos and descriptions of the pets along with veterinarian information which is verified by petscreening.com. If an applicant has a service animal, petscreening.com does not charge for the screening, but does verify that this is a service animal meeting ADA requirements. I'd love to show you more about this great tool that we use to help property owners.

Absolutely. Once a year we will do an interior walk through, and we will send you a comprehensive report. This allows us to check for unknown issues and help ensure your investment is being well maintained.

We handle maintenance and repairs with a focus on protecting your property, ensuring tenant safety, and complying with Washington State Landlord-Tenant regulations.

Emergency Repairs: For urgent issues—such as water heater failures, heating problems, or water leaks that could cause significant damage—we act immediately to prevent further issues. In these situations, we will notify you as soon as possible, but we proceed with necessary repairs without delay to comply with legal requirements and safeguard your property.

Non-Emergency Repairs: For routine or non-urgent maintenance (like fence repairs or roof work), we have a preauthorized repair limit of $650. If the cost is within this threshold, we proceed with the repair. For repairs exceeding $650, we will contact you for approval and can obtain multiple bids if preferred.

Our goal is to address issues promptly while keeping you informed and minimizing potential risks to your property.

SJC Management Group will cover eviction attorney fees, court fees and sheriff fees up to $1500 for any tenant screened and approved by SJC Management Group within the first year of tenancy.